Customs, Duties & Taxes

Customs Fees and Duties Terms and Conditions

1. Introduction

These Terms and Conditions govern the customs fees and duties associated with purchasing products from Dolls Fashion London Ltd ("we," "us," or "our"). By placing an order with us, you agree to comply with and be bound by the terms and conditions outlined herein. Please carefully read and understand the following information before making a purchase.

2. Customs Fees and Duties

2.1. Responsibility: Customers are responsible for all customs fees, duties, and taxes imposed by the customs authorities of the destination country.

2.2. Estimation: The estimation of customs fees and duties may vary depending on the laws and regulations of your country. We do not provide exact figures for these fees. It is your responsibility to contact your local customs office or relevant authorities for accurate information.

2.3. Delays: Customs processing can cause delays in the delivery of your order. We have no control over these processes, and we cannot guarantee delivery times. Please consider this when placing an order.

3. Customs Documentation

3.1. Accurate Information: You must provide accurate and complete information when placing an order, including the recipient's name, delivery address, and other necessary details. Any inaccuracies in this information may result in customs clearance issues and additional charges.

4. Refusal of Payment for Customs Fees

4.1. Unpaid Fees: In the event that you refuse to pay the customs fees and duties required to release your order, it may be returned to Dolls Fashion London Ltd or else destroyed. You will be responsible for any return shipping costs and fees associated with the return.

5. Refund and Cancellation

5.1. Non-Delivery: If your order is not delivered due to customs issues and is returned to Dolls Fashion London Ltd, we will refund the purchase price, excluding shipping costs and any customs-related fees we may incur.

6. Legal Compliance

6.1. Compliance: It is your responsibility to comply with the customs laws and regulations of your country. Dolls Fashion London Ltd is not liable for any legal consequences resulting from non-compliance.

7. Contact Information

If you have any questions or concerns regarding customs fees and duties, please contact our customer support team at

8. Changes to Terms and Conditions

Dolls Fashion London Ltd reserves the right to modify these customs fees and duties terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

By placing an order with Dolls Fashion London Ltd, you acknowledge that you have read and agreed to these customs fees and duties terms and conditions.


Free UK delivery with UPS

Worldwide shipping

Ship anywhere, free EU & USA shipping

Returns & Exchanges

Please use our return portal